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Terms and Conditions

Last updated on 30-03-2024 15:04:56

Please note that milkico.in is a brand wholly owned by Sante Foods. Your use of this website constitutes your consent and agreement to be bound by the terms and conditions outlined in this agreement. These terms and conditions govern the use of the website and services provided by milkico.in.

 

It is important to acknowledge that the terms and conditions displayed on this site may be subject to change at the discretion of the management team. Users are responsible for staying informed about any revisions to the terms and conditions. By registering an account or placing an order as either a guest or registered user, you explicitly affirm that all information provided, both presently and in the future, is accurate. Any misrepresentation of information, in any capacity, may result in legal prosecution.

PRIVACY POLICY

Please review our Privacy Policy, which also governs your visit to milkico.in, to understand our practices.

ELECTRONIC COMMUNICATION

When you visit milkico.in or send e-mails to us, you are communicating with us electronically. You automatically agree to all consent.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Sante Foods. The compilation of all content on this site and related social media pages ( Facebook, Twitter, Instagram) is the exclusive property of Sante Foods. All software used on this site is the property of Sante Foods.

TRADEMARKS

Sante Foods has filed its application for registration with the Office of Trademarks Registry under the Trade and Merchandise Act and Rules under different classes. Any violation of our trademarks will be liable for legal action.

SITE ACCESS

Sante Foods provides you with limited permission to access and use this site for personal purposes only. You are not permitted to download, modify, or exploit any part of the site or its contents for commercial use without express written consent. This includes not using any proprietary information, such as images or text, without permission. Creating hyperlinks to the milkico.in homepage is allowed, as long as they do not portray milkico.in or its products in a false or offensive manner, and do not incorporate milkico.in logos or trademarks without permission. Unauthorized use of the site terminates the permission granted by Sante Foods.

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Sante Foods reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

RISK OF LOSS

All items purchased from Sante Foods via milkico.in are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

We attempt to be as accurate as possible. However, milkico.in does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

PRICING

Except where noted otherwise, the List Price displayed for products on our website, whether in Foreign Currency or Indian Rupees represents the full price of the product.

With respect to items sold on milkico.in, we charge your credit card before your order has entered the shipping process. For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available.

COLORS

We have done our best to display as accurately as possible the colours of the products shown on this Web site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor display of any colour will be accurate.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

This site is provided by Sante Foods on an as is and as available basis. milkico.in/Sante Foods makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, Sante Foods disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Milkico.in does not warrant that this site, its servers, or e-mail sent from milkico.in are free of viruses or other harmful components. milkico.in will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

INDEMNIFICATION

You agree to defend, indemnify and hold Sante Foods harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the site.

APPLICABLE LAW

By visiting milkico.in, you agree that the laws of India, under the jurisdiction of the Satara, Maharashtra without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and milkico.in/Sante Foods.

Privacy Policy

Last updated on 30-03-2024 15:07:46

This privacy policy (“Policy”) relates to the manner Sante Foods (“we”, “us”, “our”) in which we use, handle and process the data that you provide us in connection with using the products or services we offer. By using this website or by availing goods or services offered by us, you agree to the terms and conditions of this Policy, and consent to our use, storage, disclosure, and transfer of your information or data in the manner described in this Policy.

We are committed to ensuring that your privacy is protected in accordance with applicable laws and regulations. We urge you to acquaint yourself with this Policy to familiarize yourself with the manner in which your data is being handled by us.

Sante Foods may change this Policy periodically and we urge you to check this page for the latest version of the Policy in order to keep yourself updated. 

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What data is being collected

We may collect the following information from you:

  • Name 

  • Contact information including address and email address

  • Demographic information or, preferences or interests

  • Personal Data or Other information relevant/ required for providing the goods or services to you 

  • The meaning of Personal Data will be as defined under relevant Indian laws 

Note: Notwithstanding anything under this Policy as required under applicable Indian laws, we will not be storing any credit card, debit card or any other similar card data of yours. Please also note that all data or information collected from you will be strictly in accordance with applicable laws and guidelines.
 

What we do with the data we gather

We require this data to provide you with the goods or services offered by us including but not limited, for the below set out purposes:
 

  • Internal record keeping.

  • For improving our products or services.

  • For providing updates to you regarding our products or services including any special offers.

  • To communicate information to you

  • For internal training and quality assurance purposes

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Who do we share your data with

We may share your information or data with:
 

  • Third parties including our service providers in order to facilitate the provisions of goods or services to you, carry out your requests, respond to your queries, fulfil your orders or for other operational and business reasons.

  • With our group companies (to the extent relevant)

  • Our auditors or advisors to the extent required by them for performing their services

  • Governmental bodies, regulatory authorities, law enforcement authorities pursuant to our legal obligations or compliance requirements.

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How we use cookies

We use "cookies" to collect information and to better understand customer behaviour. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to avail our goods or services to the full extent. We do not control the use of cookies by third parties. The third party service providers have their own privacy policies addressing how they use such information.

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Your rights relating to your data

Right to Review - You can review the data provided by you and can request us to correct or amend such data (to the extent feasible, as determined by us). That said, we will not be responsible for the authenticity of the data or information provided by you.
Withdrawal of your Consent - You can choose not to provide your data, at any time while availing our goods or services or otherwise withdraw your consent provided to us earlier, in writing to our email ID: health.mysante@gmail.comIn the event you choose to not provide or later withdraw your consent, we may not be able to provide you our services or goods.Please note that these rights are subject to our compliance with applicable laws.

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How long will we retain your information or data?

We may retain your information or data (i) for as long as we are providing goods and services to you; and (ii) as permitted under applicable law, we may also retain your data or information even after you terminate the business relationship with us. However, we will process such information or data in accordance with applicable laws and this Policy.

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Data Security

We will use commercially reasonable and legally required precautions to preserve the integrity and security of your information and data.

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Queries/ Grievance Officer

For any queries, questions or grievances about this Policy, please contact us using the contact information provided on this website.

Refund and Cancellation

We do not offer any return, replacement or cancellation

Ship & Delivery

Last updated on 30-03-2024 15:09:41

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 6-7 Days days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
Sante Foods is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 6-7 Days days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 7558771100 or health.mysante@gmail.com.

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